Privacy Policy

Information we collect

• Account and contact information: your name, employee code, any preferred name, the mobile phone number you give us, and (for managers) a work email address.
• Scheduling and work records: the events and positions you sign up for or are assigned to, waitlists, shift times and confirmations, call-outs, qualifications and classifications, your reliability history, and any feedback or requests you submit through the Portal.
• Sign-in security information: your PIN is not stored in readable form. We record sign-in attempts and temporary lockouts to protect accounts.
• Text-message (SMS) consent records: your mobile number, whether you have opted in, the date and time you opted in or out, which version of the consent wording you saw, and how you opted in (the Portal).
• Basic technical information: cookies that keep you signed in, and routine server logs needed to run and secure the Portal.

How we use it

• To run event scheduling: showing events, assigning and confirming shifts, managing waitlists and keeping a history of who worked what.
• To contact you about work, including by text message if you choose to opt in (see below).
• To keep the Portal secure and to find and fix problems.
• To keep the business and legal records we need, including proof of when and how you agreed to receive text messages.

Text messages (SMS)

If you choose to opt in, we use your mobile phone number to send you employee scheduling and operational text messages through the Circle R Ranch Staff Notifications program: newly posted events, signup availability, shift assignments, waitlist updates, schedule changes and shift reminders. We do not send marketing or promotional text messages.

• Opting in is your choice. It is never required to use the Portal or as a condition of employment, and the opt-in box is not pre-checked.
• We do not sell your phone number or your SMS opt-in data and consent.
• Your phone number, SMS opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.
• Our messaging service provider and our hosting and database providers handle your phone number and message content only as needed to deliver the messaging service and run the Portal, and for no other purpose.
• You can opt out at any time by replying STOP to a message, or by turning text messages off in your Portal notification settings.
• Reply HELP to a message for help, or contact us using the details below.
• Message frequency varies. Message and data rates may apply.

More detail is on our SMS Information page and in our SMS Terms.

Who can see your information

• Circle R Ranch managers and authorized staff can see the information they need to schedule and manage events. Other staff members cannot see your phone number or your SMS settings.
• Service providers that host the Portal, store its data and deliver text messages process information for us only to provide those services.
• We may disclose information if the law requires it or to protect people, property or the Portal.
• We do not sell personal information.

Security

The Portal uses sign-in and role-based access so staff and managers can only reach what they are permitted to see, and connections to it are encrypted. No system is perfectly secure, so we cannot guarantee absolute security.

How long we keep it

We keep scheduling history and consent records for as long as we need them to run scheduling, to meet business and legal record-keeping needs, and to show when and how you agreed to receive text messages.

Your choices

• Turn text messages on or off, and change your number, in your Portal notification settings at any time.
• Ask management to correct or update information we hold about you.
• Not signing up for text messages does not affect your ability to use the Portal or your employment.

Children

The Portal is for Circle R Ranch employees and managers. It is not directed to children under 13.

Changes to this policy

If we change this policy we will update the date at the top of this page.

Contact us

Questions about this Privacy Policy or your information? Contact:

See also our Terms & Conditions.